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Banyan Tree Mayakoba

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 4745 reviews

Official Description

This resort hotel sits proudly along the edge of the exotic Mayan jungle. The hotel enjoys a spectacular setting, immersed in the rich natural beauty and intrinsic splendour of its surroundings. The hotel lies just a 10 minutes' driving distance away from the lively area of Playa del Carmen. The… Show more

Amenities

  • Jet ski
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Fitness
  • Archery
  • Cycling / mountain biking
  • Beach volleyball
  • Golf
  • Tennis
  • Paddle tennis
  • Badminton
  • Golf practice facility
  • Sauna
  • Steam bath
  • Hot tub
  • Massage

Room Prices & Availability

Rooms

1 / 4

Villa Serenity Pool Villa With Living Room

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Tea and coffee making facilities
  • TV
  • Centrally regulated air conditioning
  • Direct dial telephone
  • Bikes Available : 2
  • Alarm clock
  • Internet access
  • Pay movies
  • Number of bedrooms : 1
  • Minibar*
* Some services shall be paid at the establishment
+ More
1 / 5

Family Room Three-Bedroom Family Residence

Bedroom 2: King-size bed 150-183 width (1 unit)
Bedroom 3: Single bed 80-130 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Wheelchair-accessible
  • Private Pool : 1
  • Tea and coffee making facilities
  • Desk
  • Wake-up service
  • Bathtub
  • Ironing set
  • Living room : 1
  • Make-up mirror
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Oceanfront Balcony Pool Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 156
  • Pillow menu
  • Alarm clock
  • Welcome pack
  • Pay movies
  • Private Pool : 1
  • Hairdryer
  • Terrace
  • Cable TV
  • Internet access
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Oceanfront Veranda Pool Suite – Queen

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Internet access
  • Minibar
  • Housekeeping
  • Slippers
  • Turndown service
  • Shower
  • Make-up mirror
  • Ironing set
  • Toiletries
  • Bathtub
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Beachfront Lanai Pool Suite -Queen

Bedroom : Queen-size bed 150-154 width (2 units)

Facilities

  • Solarium
  • Internet access
  • Ironing set
  • Satellite TV
  • Shower
  • Tea and coffee making facilities
  • Toiletries
  • Wheelchair-accessible
  • Housekeeping*
  • Room size (sqm) : 295
* Some services shall be paid at the establishment
+ More
1 / 6

Villa Lagoon & Sunset Rooftop Pool Villa

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Tea and coffee making facilities
  • Safe
  • Desk
  • Wake-up service
  • Mini fridge
  • Extra beds on demand
  • Bathrobes
  • Turndown service
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 5

Villa Bliss Pool Villa

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Private Pool : 1
  • Individually adjustable air conditioning
  • Tea and coffee making facilities
  • Smoke detector
  • TV
  • Garden
  • Centrally regulated air conditioning
  • Turndown service
  • Direct dial telephone
  • Extra beds on demand*
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Beachfront Terrace Pool Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Direct dial telephone
  • Extra beds on demand
  • Room size (sqm) : 230
  • Ironing set
  • Individually adjustable air conditioning
  • Alarm clock
  • Number of bedrooms : 1
  • Cable TV
  • Centrally regulated air conditioning
  • Cot on demand
* Some services shall be paid at the establishment
+ More
1 / 4

Villa Harmony Two-Bedroom Lagoon Pool Villa

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Desk
  • Balcony
  • TV
  • Ironing set
  • Centrally regulated air conditioning
  • Garden
  • Direct dial telephone
  • Turndown service
  • Alarm clock
  • Cot on demand
* Some services shall be paid at the establishment
+ More
1 / 10

Villa Harmony Three-Bedroom Beachfront Pool Villa

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)
Bedroom 3: Double bed 131-150 width (2 units)

Facilities

  • Cot on demand
  • Wake-up service
  • Garden
  • Bathtub
  • Mini fridge
  • Ironing set
  • Living room : 1
  • Make-up mirror
  • Safe
  • Shower
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Beachfront Lanai Pool Suite -King

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Minibar
  • Direct dial telephone*
  • Safe
  • Indoor swimming pool : 1
  • Individually adjustable air conditioning
  • Room size (sqm) : 295
  • Telephone in the bathroom
  • Number of bedrooms : 1
  • Cot on demand
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Oceanfront Veranda Pool Suite - King

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wheelchair-accessible
  • Internet access
  • Cable TV
  • Hairdryer
  • Alarm clock
  • Room size (sqm) : 162
  • Children share the bed with parents : 1
  • Bathrobes
  • Ironing set
  • Make-up mirror
* Some services shall be paid at the establishment
+ More
1 / 5

Villa Wellbeing Sanctuary Pool Villa

Facilities

  • Tea and coffee making facilities
  • Safe
  • Desk
  • Wake-up service
  • Garden
  • Toiletries
  • Mini fridge
  • Shower
  • Bathrobes
* Some services shall be paid at the establishment
+ More
1 / 6

Villa Serenity Two-Bedroom Pool Villa

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Tea and coffee making facilities
  • TV
  • Centrally regulated air conditioning
  • Bikes Available : 2
  • Alarm clock
  • Internet access
  • Pay movies
  • Number of bedrooms : 2
  • Minibar*
  • Bathroom : 2
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2009
  • Total number of rooms : 162
  • Number of floors (main building) : 1
  • Disability-friendly rooms : 1

Banyan Tree Mayakoba is booked in hotel categories: Business hotels, Golf hotels, Beach hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park
  • Key Collection from 12:00:00 to 12:00:00
  • 24-hour reception
  • Check-in hour from 15:00:00 to 01:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hire*
  • Secure parking
  • Valet parking
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Bicycle hire service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Hotel’s own bike shop/workshop
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Private pool
  • Private beach area
  • Bikes available
  • Towels and bed linen

Activities

  • Jet ski*
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Fitness
  • Archery*
  • Cycling / mountain biking
  • Beach volleyball
  • Golf
  • Tennis
  • Paddle tennis*
  • Badminton
  • Golf practice facility

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Conference room : 4
  • Meeting room : 4
  • Projector*
  • Printer
  • Photocopier*
  • Business centre
  • Fax*

Restaurant service

  • Café
  • Bar
  • Restaurant : 11
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall*
  • Swim-up bar
  • Air conditioning in Restaurant
  • Breakfast room

Entertainment

  • Outdoor freshwater pool : 2
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Game room*
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi

Meals

  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table*
  • Hot breakfast*
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinner*
  • Special dietary options
  • Picnic
  • Gluten-free meals
  • Vegetarian meal

Tripadvisor Reviews

Tripadvisor traveller rating

4745 reviews

Traveller rating

Excellent
4183
Very good
360
Average
128
Poor
49
Terrible
25

Rating summary

Location4.8
Sleep Quality4.8
Rooms4.9
Service4.8
Value4.4
Cleanliness4.9

Recent Tripadvisor reviews

508malcolmr

 

Excellent in absolutely every way

30 Apr 2025
This was perhaps the finest resort I have ever stayed at. Everything was first-rate, but especially the architecture and grounds, as well as the staff courtesy and hospitality. Our extended family stayed there and all were in love with the place.

r0dalitab

 

Banyan Tree Mayakoba

30 Apr 2025
BEAUTIFUL PARADISE IN PLAYA DEL CARMEN, 5 STAR'S DIAMOND WITH 3 AAA.. Banyan Tree Mayakoba In Playa del Carmen - villas is excellent luxurious and a beautiful sand beach club, the private pool such as clean. Spacious. And beautiful spot… Show more

marthas88

 

Exceptional Staff, Unforgettable Stay

30 Apr 2025
We just returned from a week at Banyan Tree Mayakoba, and while the property is undeniably stunning, it’s the people who made this trip truly unforgettable. First, a huge shoutout to Alberto and Angel—the Batman and Robin of our vacation.… Show more

sungwonc707

 

Five stars

30 Apr 2025
Resort was really nice and service was exceptional, especially the concierge team led by Sonia and Deidry. They were extremely helpful and made our stay very pleasant. The staff are generally very helpful and strive to make your stay a memorable one.

RKE14RKE14

London, England

An Unforgettable Tequila Tasting Experience at Banyan Tree

30 Apr 2025
My partner and I had the pleasure of attending a tequila tasting at the Banyan Tree, and it exceeded all our expectations. What could have been just another hotel activity turned into one of the most memorable experiences of our trip,… Show more

Tripadvisor Overview

The heart of Mexico’s Riviera Maya is home to Banyan Tree Mayakoba, where local traditions and hospitality meet Asian culture. Immersed in a unique tropical landscape of lush mangroves, tranquil waterways, and pristine coastlines, Banyan Tree Mayakoba grants the luxury of connecting with nature. The resort’s world-class dining and wellness program makes it a true sanctuary for the senses, a place for relaxation, rejuvenation, and… Show more

More Hotel Information

To take into account

  • LGTBIQ friendly
  • Deposit on arrival
  • Early departure*
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return