I'll start by saying I never go to the same hotel / holiday resort twice because the world is a big place, I have limited time, money and want to see as much of the world as possible. However, in the case of the Atrium Prestige Thalasso Spa Resort I couldn't help but break that rule!!. If your after a relaxing holiday in a fantastic setting, with fine food, wine and company this is for you. I was at this hotel last year (same time late September) and was so impressed by the standard, setting, accommodation, food and staff, I had to return.... Whilst the hotel is fantastic in its own right and I can't stress enough that what makes this place ultra special is the staff... You are treated with a genuine warmth and feelings, the type of relationship you only get with friends and family and it is genuinely just that, not forced or professional etiquette, just pure, natural, genuine, friendly interaction. I booked directly through the hotel via the Reservations and front office manager.. Vasillis Katsouros (who has taken over from Katerina Mitsinioti, who directed me to Vasillis.. Thanks you again Katerina, efficient as ever! ). A few emails back and forth to Vasillis with our requests for our booking, transfers etc each time responded to quickly and professionally and it was all sorted with ease.. A big thanks to Vasillis for your professionalism and prompt response, it's always vital that the first interaction in booking a holiday goes well as it sets the tone and standard.. Bang on target! On arriving we were instantly remembered from last year by all of the previous year's staff and not just a "Hi welcome back", the staff remembered the details of conversation about our family, sport, work and much, much more giving a genuine warm welcome. You feel like your are so much more than just a customer. There have been some changes in staff Enias Kiritsis who was the hotel manager the previous year has moved on and replaced by Georgios Chatziemmanouil, like his predecessor, Georgios take a daily interest in how you are enjoying the holiday and anything else you need, doing so on his morning, afternoon and evening rounds of the hotel speaking with all of the staff and guests. Jani who runs the Greek, Italian and Grill bar remains in situ, a true gent, loving family man and tends to your every need nothing is too much trouble, supported by his team of Vladimir, Evanggalos and Kyriakj.... They create a really warm family feeling whilst maintaining the professionalism and standard you expect of a hotel of this quality... Konstantinos, the maitre for the gourmet restaurants.. Thalassa and Asian, remains as welcoming and genuinely friendly as before, a great guy who ensures everything is spot on from the presentation, serving, quality and very nice wine to accompany your food which is exceptional, never disappoints. Part of his overall team this year was Loustina, who was our main waitress, a lovely, bright, pleasant young lady who is and will no doubt continue to be an asset to the hotel. Again a big thank you to Franco and the team at the beach bar, also Maria who has moved from the pool bar to the main restaurant, Dennis and all the crew at the pool bar, Giogos and the team at the upper bar every single one helps to make your stay that extra bit special. The Spa treatment was excellent one of the best back and neck massages I've had in a long time leaving you feeling relaxed and unwound. Two new features this year which is a nice touch, was free cooking class and a ceramic class, well worth joining in. There are just too many staff to thank individually, but I'd like to take a moment to thank all of the staff behind the scenes, the people that you very rarely see... Because without them it would not be possible.. The efficiency of the meals from order to table, the presentation and quality is faultless. The ground crew and cleaning staff are also fantastic and even though they are very busy they all take the time to engage in a genuine manner. They all work very hard and help to make this hotel the very special, relaxing, friendly place that it is where you can ensure that your holiday will be the best.