This hotel is the pinnacle of TUI's luxury segment. The staff was nice, friendly and well- trained. I never saw anyone browsing their phone. The interior was clean, rooms furnished in modern, minimalistic style with wood panels and large ceramic tiles. The A/C worked like it should. Noise isolation actually existed. The all-inclusive offering was very satisfying. The a la carte restaurants were resort-like but offered extra variety. Bars served cocktails and the espresso at the lobby bar was very decent. There was a tennis court, and you could get rackets and balls from the activity center. For serious players I suggest bringing you own. The water park was wonderful. There were many slides and they were fun for adults and kids alike. Two lifeguards on duty. Then the scheduled activities: there was football, yoga, water polo, kids' football, kids' yoga, kids' water polo... rock painting, meditation, archery, aqua boards... You could spend your day following the program starting with a morning run at sunrise and finishing with the night show at the amphitheater. The staff did an amazing job. Finally, there was a kids club and a baby club. Our kids had so much fun there. Special thanks to Isobel and Nadia for their loving care.