Definitely a case of style over substance. The hotel looked very nice, and while the staff were fine, the service certainly wasn’t premium. Breakfast options were okay, but the bread was stale on a couple of days, and we often waited a long time to be served. Also, many things normally included in a more ‘luxury’ hotel stay were an additional fee. €25 simply to sit in the spa area for an hour seems like a bit of a stretch for instance, as was the hotel taxi transfer from the airport that was €40 for a 4-minute journey. (As in literally 4 minutes.) Overall, our stay wasn’t bad, but it was certainly grossly overpriced, with substandard service for how the hotel bills itself, and we would not recommend staying there.