If you could just rate the staff, they would all get 5 Gold Stars. So kind, friendly, professional and helpful. This is our second visit to Asa Bali , the first time in 2019. One disadvantage to staying here is that it is on the wrong side of Sunset Road, a major 4 or 5 lane highway. Everything you want is on the other side, so you need to hire a car or scooter to get anywhere. And sadly, they have really let the place run down. Tiles had come off the swimming pool floor and walls, and there were rotting boards on the deck around the pool. The upholstery on the furniture was dirty, with cigarette burns on one chair. The bath under the shower had a big crack in it, something that should have been replaced immediately. Everything needs fresh paint and plaster. It felt like absolutely no maintenance had been done over the last 5 years. And that's sad as with the right upkeep this is a really good place. But the staff, they are wonderful. So much potential, if management just took the trouble.