Aqualand Resort

Kids ( aged 10 and 13) enjoyed ALL the slides etc. We enjoyed them too and the sit out areas for ‘a rest’. Noted: meticulously clean. Excellent safety management of each person, on each ride. Good food options, not too expensive. It’s already on our visit list for 2025

Where do I start think I will start... Upon arrival late at night was greeted by an abrupt grumpy member of staff (male) asked for any supper available he pointed and said toastie/cake ( toastie was a dry ham or cheese sandwich) , was given a map to find our own apartment In the dark, room was OK no where near a 4 star bed was a bed settee laid out into double bed. After a few days we got inundated with ants in the bathroom coming out of the grout if the tiles. Restaurant food was OK edible but very repetitive the wave tavern food court wasn't any better either and that has to be booked in advance food seems to be warmed up from left overs from main restaurant. Snack bar that serves chips, toasties, hot dogs etc was nice. Hotel staff, restaurant staff, entertainment staff were absolutely shocking never a smile on their face and abruptly spoken. Bar staff were amazing always happy and polite. Pools were good and nice, entertainment don't waste your time it's so bad kids get 1 hour the rest is very poor. The water park area (aqualand) is really good lots to do and staff are friendly, food n drinks are pricey but that's to be expected. We went out for food one night to bunny's burger house which is within walking distance from the hotel also found a nice market shop which sells everything. On-site shop us very expensive but again to be expected For a 4 star resort I was very disappointed I've had better at a 3 star.

Stayed here for 2 weeks as a family of 7 and it’s the worst place we’ve stayed and is in no way a 4 star hotel, absolutely no way!! Rooms basic enough but then it’s just for sleeping in tbf, but there is a terrible smell of sewage in the rooms though, The food wasn’t great at all and as expected is very repetitive, but plenty pizza for the kids, 1 ice cream counter to serve all guests with one scoop so you’d have to que for ages for ice cream, cakes and fruit also to choose from beware all inclusive ends at 11pm but even then it’s only a select menu of drinks they include in the all inclusive menu the rest you must pay for at the bar(such as a small maritini €5 and kids slushies are €3 each) the wave pool “restaurant” which you have to book is a complete waste of time, same as main restaurant buffet but smaller so wait in ques to get minimum choice of food, which is just as bad as main restaurant Hotel in middle of island with no shops or street to waddle down so best to hire a car which we did and those were the best days we had there as we saw a lot of beautiful places out and about but the hotel won’t help or guide you as to where to go so research this yourself(we hired from Olympus car rental and he’s a sound bloke who will drop car off and return for it when your finished) Palaeokastritas is about 25 min drive and is gorgeous with a beautiful beach and lovely monestry on top of the mountain you can drive up and get parked at, also an aquarium there where you get a guided tour of and in turn get to use the sunbeds included as part of the ticket (parking is €5 for the whole day at the big car park) There’s a lot of lovely scenery out and about, Kassiopi being another lovely little hotspot, lovely little shops and restaurants to meander through. I’d Defo recommend it’s worth hiring a car to escape “Alcatraz” for a few days if not you’d be stuck there as the bus only goes to Corfu town, which I think we were around €20 single ticket for 7 of us!! Now The waterpark that’s attached to the resort is absolutely fantastic and you can defo spend a lot of days there, it’s honesty a brilliant place plenty to do and keep entertained but be warned the all inclusive DOES NOT carry on through to Aquapark, it stops at the gate and you can’t bring any food or drink in with you so you can either buy stuff inside Aquapark or take the 5 minute stroll back to the main restaurant for lunch! The 10%discount you get in there for food and drinks is nothing at all. The Main aqualand gate opens at 10am - 18:00pm and the side gate from the hotel opens at 11am - 17:00pm, The evening entertainment at the main reception/bar is upstairs and is non existent, you’ll need to get there early to get a seat as it’s not built for the volume of guests, all crammed into a rooftop bar, with a tiny stage area. There’s only 2 in the entertainment team and it shows, as it’s honestly a farce and completely underwhelming! Terrible attempt at bingo and not much else, oh yeah and Our last night was raining so the first class entertainment that night was…..BOARD GAMES!! The staff do try there best but are miserable and the manager needs a serious reality check, We had an issue whereby the staff decided to go into my 2 youngest daughters purses and stole €120 and £10 Sterling, clear that these were young kids purses left in there rooms in there drawers for safety and they still decided to help themselves and steal, disgusting behaviour!! And when I brought this up with the manager she threw a temper tantrum at my accusations and denied everything I’d been saying not even entertaining the idea to pull her staff in and question them!! The tui rep was all ears and willing to help until we went into the room with the manager where she just buckled and sided with the manager, waste of time!! I’ll also add this theft was in BLOCK 12 which seems to be rife with theft, probably aided by the fact there’s no security camaras there!!!! All in all I’d say we definitely made the best of our stay and the Aquapark is absolutely fantastic and worth using but honestly the hotel and food is shockingly bad and nowhere near 4 star!! We Will never ever be returning here to stay ever again

This hotel is advertised as 4 star but no where near a 4 star hotel. Very dated, beds rock hard, bathroom smelled of sewage. Food not great and extremely repetitive - carrots at breakfast? Snack bar was ok - toasties, wraps, hot dogs, chips and cake. Drinks were ok. Soft drinks were very syrupy. Entertainment - kids disco was ok - same every night after that the entertainment was either terrible or non existent. The bus to town was also cancelled. Waterpark was great and really the only positive we had from this holiday. We made it the best we could but would not go back again even if they paid me.

We have arrived at 4am went straight to the room! Hotel just provided a piece of cake to eat! We wake up at 9 for breakfast and right after breakfast we went to the room to pick my child staff for swimming I was surprised they came to clean the room because we literally just arrived! My husband wanna to put his wallet and few more things on the safe when we noticed that was missing 150€ ! Spoke with the manager, not really worried always putting as a option that we may had spend or it will be in some other bag telling us that she would be back to us the next day and will make an investigation. She or any other member came back to us we had to go ourselves to the reception . The end nothing was done and they didn’t seem very worried! Nothing special on the breakfast, lunch and dinner, broccoli full of bugs, bread at dinner is the left over from the morning, boiled eggs is not even boiled etc etc Drinks just one type so you drink or ? Very poor entertainment. Will not for sure go again !