Me and my mother went on a 7 day trip to Santorini. We got an upgrade when we arrived to a plunge pool suite! That was a very warm welcome. The room was spacious and was nicely cleaned every day (including fresh towels every day). The only tip we would have is about the green 'safety light' in the room. At night this can sometimes be annoying for sleeping. Luckily we had a sleep mask with us. The staff had a personal approach and was very attentive. Breakfast was served fresh every day (by means of a buffet), where all cakes and other dishes were homemade and different every day. There is 1 bar where you can order a nice coffee or a drink. They can also serve this on the beach, which we found very nice. The staff is also very helpfull regarding finding nice restaurants or beachclubs. Every recommendation was absolutely amazing. I contacted the hotel before our arrival, because I wanted to make some reservations. Smaragda responded very quickly with, again, really nice recommendations. In summary, we had a fantastic week in Santorini, thanks to this great hotel. We would definitely recommend this hotel and will definitely come back with the whole family!